Dental & Skin Clinic, Royal Tunbridge Wells
Complaints Procedure — How to Raise a Concern
If something about your care or your visit hasn't gone as it should, tell us. A written procedure exists so it's looked into properly, not dropped.
- Dr Simon Azimi, GDC 81382
- Registered with the Care Quality Commission
- A written complaints procedure
- Independent, not part of a chain
How to raise a concern
Tell us what happened, in writing, by phone, or in person — whichever is easiest for you.
Who to contact
You can also call 01892 547286, or write to us at 1 The Lodge, Mount Pleasant Avenue, Royal Tunbridge Wells, Kent TN1 1QY.
What happens after you raise it
Nothing about raising a concern affects the care you receive, either while it's being looked into or afterwards.
If you're not satisfied with our response
Dr Simon Azimi is registered with the General Dental Council, GDC 81382 — you can check any clinician's registration on the GDC register.
Questions
Frequently asked questions
Will complaining affect my future treatment here?
No. Nothing about raising a concern changes the care you receive, either while it's being looked into or afterwards.
What if I'm still not happy after raising it with the practice?
You can contact the Dental Complaints Service, which is run by the General Dental Council and is free to use.
Is this the same as a general enquiry?
No — use this page specifically when something about your care or visit needs looking into. For a general question or to book an appointment, use the contact page instead.
Tell us what happened
Use the form above, call, or write to us — whichever is easiest. It will be looked into properly, and it won't affect the care you receive.
Or call us on 01892 547286 if you'd rather talk to someone directly.
Mon–Fri 8:30am–5:15pm · Sat 10am–4:30pm1 The Lodge, Mount Pleasant Avenue, Royal Tunbridge Wells, Kent TN1 1QY
Reviewed by Dr Simon Azimi, GDC 81382