Contact iSmile Dental Practice — Opposite Tunbridge Wells Station

iSmile Dental Practice is at 1 The Lodge, Mount Pleasant Avenue, Royal Tunbridge Wells, Kent TN1 1QY — at the entrance to Calverley Park, directly opposite Tunbridge Wells railway station.

Address

• iSmile Dental Practice
• 1 The Lodge
• Mount Pleasant Avenue
• Royal Tunbridge Wells
• Kent
• TN1 1QY

Phone

01892 547286

Opening hours

We are open on Saturdays, which suits people who cannot take time off during the week.

Map

The practice sits at the entrance to Calverley Park on Mount Pleasant Avenue, opposite Tunbridge Wells railway station. It is a few minutes' walk from the top of the High Street and from Royal Victoria Place.

By train

Tunbridge Wells station is directly opposite. Trains run on the Hastings line, with direct services from London Charing Cross, London Bridge, Sevenoaks, Tonbridge, Wadhurst, Frant and Hastings.

By car

Coming from Tonbridge, Southborough or Bidborough, follow the A26 into Tunbridge Wells. From Pembury and the A21, come in on the A264. From Langton Green, Rusthall and Speldhurst, approach from the west. From Frant and Groombridge, come up through the south of the town.

Ring 01892 547286 or send the form on this page, and ask for a new patient appointment. There's no referral needed, no forms to chase beforehand, and no requirement to have records from your last dentist — helpful if you have them, but not a barrier if you don't.

Your first visit is an examination and a conversation. Dr Azimi will look at your teeth, gums and bite, go through your medical history, and ask what's been bothering you. Nothing is treated at that appointment unless you have specifically agreed to it in advance.

Then you'll be told what's actually there. If something needs doing, you'll hear what the options are and what each costs, in writing, before anything is booked. If nothing needs doing, you'll be told that too, and you'll go home.

If it's been a long time since your last dentist

That's a very common reason people are reading this page rather than booking. It is not held against anyone here. You will not be told off, and you will not be handed a long list of work in your first ten minutes. Tell whoever answers the phone that you're nervous or that it's been years — it's routine to hear it, and it changes how your appointment is set up.

More on what to expect as a new patient

What actually changes for a nervous patient

Use the form on this page instead, and say in the message that you'd prefer to be contacted by email. Plenty of people find the phone call the hardest part, particularly if they're anxious or if it's been a long time, and there's no reason it has to be the first step.

You can put as much or as little in the message as you want. “I need a check-up” is enough. So is a paragraph explaining exactly what you're worried about — if you'd rather have said it in writing first than out loud in a waiting room, that's genuinely useful for us to have read before you arrive.

Tell us. Speak to whoever is on reception, or ask for the practice's complaints procedure, and your concern will be looked into properly and answered.

The practice has a written complaints procedure, available on request and on this website. Raising a concern will not affect the care you receive, now or later.